MyBella Privacy Policy

Last updated: September 5, 2026

What MyBella is

MyBella is an augmentative and alternative communication (AAC) app. It is normally set up by a parent or caregiver on behalf of a child who uses it to communicate.

What data MyBella collects, and where it goes

Stored only on the device, never on our servers: the child’s profile (name, favorite color/show/interest), the weekly schedule, custom words, avatar choices, voice selection, and word-usage history. This is stored using the device’s local storage. We do not operate a database and do not receive or retain this information — it never leaves the device except as described below.

Sent to Anthropic (our AI provider), for that request only, not stored by us:

  • When generating word suggestions or a custom symbol, the relevant profile fields (name, current interest, favorite show, a parent’s free-text note, recent word-usage patterns) are included in the request sent to Anthropic’s Claude API, so the AI can personalize its response.
  • Anthropic processes this data to generate a response and, per their API terms, does not use API inputs to train their models. See Anthropic’s own privacy policy for how they handle it: anthropic.com/privacy.

Never collected at all: we do not use any analytics, advertising, or tracking SDKs. There is no account creation, no email collection, no location data, and no data sold or shared for advertising purposes.

Speech: MyBella uses the device’s own built-in text-to-speech. Nothing related to speech output is sent anywhere.

Children’s privacy

MyBella is intended to be set up and configured by a parent or caregiver, not by a child independently. We do not knowingly collect personal information directly from children for our own use — all profile information is entered by an adult, stored locally on that adult’s device, and used only to personalize what the app shows, not for any other purpose. We do not use this information for marketing, advertising, or any purpose beyond running the app itself.

Data deletion

Since all personal data lives in the app’s local storage on your device, uninstalling the app or clearing its data deletes it completely. There is no server-side copy for us to delete.

Third-party services

  • Anthropic (Claude API) — processes AI requests as described above.
  • Fly.io — our backend host, receives standard HTTPS request logs (IP address, timestamp) as part of operating the server; see their privacy policy.

Contact

Questions about this policy or your data: [email protected]

Changes to this policy

We’ll update this page if what the app collects or how it’s used changes, and update the “last updated” date accordingly.